SASSA Reconsideration Process: Essential Steps to Ensure Success

Navigating the South African Social Security Agency (SASSA) grant system can be challenging, especially for applicants whose applications have been declined and are looking for ways to have their cases reassessed. SASSA provides two main avenues for this: the reconsideration process and appeal process. While both options are designed to assist applicants in obtaining a just resolution, they vary in their objectives, methodologies, and processing techniques.

This article will explain the entire process of applying for reconsideration, enhancing your case, and increasing the likelihood of your grant being approved.

Why reconsider your R370 application?

This is mainly an internal evaluation procedure at SASSA, aimed at confirming eligibility and rectifying possible assessment errors, such as document verification or changes in financial circumstances. The process is generally quicker and requires applicants to provide additional documentation directly to SASSA for further review.

SASSA reconsideration guide

How to Reconsider Your SRD Grant Application?

Applying for reconsideration of a rejected grant has been made simpler by SASSA, ensuring that anyone in need can easily benefit from the appeal process. We will provide a detailed explanation of available methods you can utilize to request reconsideration.

Note: Sassa advises that if your application is rejected, you need to reapply for reconsideration every month.

How to Reconsider Your Grant Application Online for Faster Approval?

We suggest submitting a request for reconsideration through the online portal. It’s the easiest option since you can complete it from the comfort of your own home.

Visit the website

Visit DSD website for grant application review.

Provide your ID and phone number

Write your ID and phone number you used during your SRD grant application.

Complete verification process

To confirm your identity, simply tap on the “Send Pin” button to have a PIN code sent to your phone.

After successfully entering the code, you’ll be directed to the reconsideration page.

Select Month

When filling out reassessment request, make sure to choose specific month you are seeking reconsideration. Simply select the month that corresponds to your application.

Provide a reason and supporting documents

Please provide a detailed explanation as to why you are seeking re-evaluation and why you believe you meet the eligibility criteria for R350 now R370 grant. Include any supporting documents or evidence that can strengthen your case.

Submit Financial aid re-evaluation form

Once you’ve stated your reason and attached relevant documents, submit reconsideration request form.

How to Apply for reassessment at SASSA Office?

This method of applying for reconsideration is much more time-consuming compared to doing it online. It can take your whole day. Step-by-step process to submit your reconsideration request:

Collect these documents

  1. Duplicate your initial SASSA application.
  2. Your 13-digit ID card.
  3. Evidence of your residence.
  4. The statement that shows your earnings and expenses.

Find your nearest SASSA office

Once you have collected all your documents, it is important to find the nearest SASSA office in your area. Before heading over, make sure to double-check their operating hours. Typically, SASSA offices are open from 8:00 a.m. to 4:00 p.m., Monday through Friday.

Fill out application

Ensure that you provide all necessary details in the form accurately and with most recent information. Clearly state your reason for seeking reconsideration, and remember to include any relevant supporting documents to strengthen your case.

Get receipt

Proceed to submit the form to designated SA department representative. After completion, you will be issued a receipt of confirmation. It is crucial to securely store this receipt as it contains your reference number, which may be required for future reference.

SASSA SRD reconsideration process through office

What is Waiting Period for reconsideration?

The final decision will be made by SASSA, and you will need to wait for it. SASSA may take approximately 60 to 90 days to reach a decision. The duration of the wait may differ based on the number of reconsideration requests they receive. The complexity of your case can also impact the waiting time.

How to Check Grant application review status?

Stay informed about the progress of your reconsideration application by checking your SASSA status regularly. Check your SASSA reconsideration status for the R370 grant online.

Check Reconsideration Status Here

SASSA status at https://statuschecksrd.co.za/.

Provide your ID number and phone number you used during reconsideration application.

Check status by clicking on button labeled “Check SASSA Status”.

The status of your SASSA reconsideration for SRD grant will be shown on the screen without delay.

Check SRD reassessment status from site

Access the official SASSA website at www.dsd.gov.za.

Provide your ID and phone number.

Now click the “send pin” button.

An OTP code will be sent to your registered phone number.

Enter the OTP code on the website screen. The screen will display your updated reconsideration status.

who is eligible for R370 reconsideration?

Make sure you fulfill requirements before submitting your application for SASSA Reconsideration:

  • To be eligible for the COVID-19 grant, you need to have applied to the online platform.
  • You probably received a message from SASSA stating that your grant has been declined.
  • You should firmly believe that you meet the eligibility criteria for the grant.

Detail documents needed during reconsideartion

The necessary documents that must be provided are:

Detail document required to be submit
Your original SASSA application form.
The rejection notice you received from SASSA.
Submit a letter that explanation of why you meet the criteria for SASSA grant.
Documentation verifying your identity and place of residence, including birth certificate, passport.
Provide your medical history, including any pre-existing medical conditions.
The papers relate to your earnings and spending.
Your financial statement from the bank.

How to make reconsideration sucessful?

The success of your reconsideration request heavily relies on the submission of accurate, current, and relevant documents. By doing so, you significantly enhance the chance of your grant being reviewed and approved.

Contact SASSA for Enquiries

PROVINCETELEPHONEEMAIL
Eastern Cape043 – 707 6335[email protected]
Free State051- 4108339[email protected]
Gauteng011- 241 8320[email protected]
Kwazulu-Natal033 -846 3400[email protected]
Limpopo015- 2917509[email protected]
Mpumalanga013 -754 9446[email protected]
Northwest018 -388 4006[email protected]
Northern Cape053 -802 4919[email protected]
Western Cape021-4690235[email protected]
contact information

Frequently asked questions

It may take around 90 days for SASSA to review your case again. The time frame might differ based on the number of applications they have to process, how complex your situation is, and the details you submit.

It may take around 90 days for SASSA to review your case again. The time frame might differ based on the number of applications they have to process, how complex your situation is, and the details you submit.

To apply:

  1. Visit the social development site at https://srd.dsd.gov.za/appeals/appeal.
  2. Write your ID number and the phone number.
  3. Verify your identity by entering the OTP code.
  4. Select the months for which you want to apply for reconsideration.
  5. State your valid reason.
  6. Submit application form.

If your request for reconsideration is given the green light, yet you haven’t received a payment date, reach out to SASSA through their website, contact number, or the closest office to inquire about the progress of your payment.

If your reconsideration application is not approved, you will still have the opportunity to appeal to ITSAA. ITSAA will carefully assess your application and ultimately reach a final decision.