SASSA Reconsideration Process and SRD Status Check

When you applied for the SASSA SRD grant and it has been declined, you can request a review of your application through SASSA reconsideration. The SASSA has decided to review the applications that were previously denied. Therefore, it would be appropriate for SASSA to identify the cause of rejection and reassess the application before proceeding with the appeals process.

This article will explain the entire process of applying for reconsideration, enhancing your case, and increasing the likelihood of your grant being approved. Make sure to submit your reconsideration application within 30 days of receiving the rejection reason.

Check SASSA STATUSFrequently Asked Questions

SASSA reconsideration guide

Submitting the SASSA reconsideration appeal

Applying for reconsideration of a rejected grant has been made simpler by SASSA, ensuring that anyone in need can easily benefit from the appeal process. SASSA has established official channels through which individuals can apply for reconsideration online, at SASSA offices, and by email. We will provide a detailed explanation of these methods you can utilize to request reconsideration.

Note: Sassa advises that if your application is rejected, you need to reapply for reconsideration every month.

How to reconsider the SASSA application Online

We suggest submitting a request for reconsideration through the online portal. It’s the easiest option since you can complete it from the comfort of your own home. Just follow the below easy steps to submit a reconsideration appeal.

Visit the website

Visit the DSD to apply for SASSA reconsideration: https://srd.dsd.gov.za/appeals/appeal.

Provide your ID and phone number

Write your South African ID number and the phone number you used during your SRD grant application in the provided field.

Complete verification process

To confirm your identity, simply tap on the “Send Pin” button to have a PIN code sent to your phone. Once received, enter the SASSA OTP code into the provided PIN box. After successfully entering the code, you’ll be directed to the reconsideration page.

Select Month

When filling out the reconsideration application, make sure to choose the specific month you are seeking reconsideration. Simply select the month that corresponds to your application.

Provide a reason and supporting documents

Please provide a detailed explanation as to why you are seeking reconsideration and why you believe you meet the eligibility criteria for the grant. Additionally, please ensure to include any supporting documents or evidence that can strengthen your case and demonstrate your eligibility for the grant.

Submit the reconsideration form

Once you’ve stated your reason and attached the relevant documents, submit the reconsideration request form.

Waiting period

The final decision will be made by SASSA, and you will need to wait for it. SASSA may take approximately 60 to 90 days to reach a decision. The duration of the wait may differ based on the number of reconsideration requests they receive. The complexity of your case can also impact the waiting time.

How to apply for reconsideration through the SASSA Office

This method of applying for reconsideration is much more time-consuming compared to doing it online. It can take your whole day. Step-by-step process to submit your reconsideration request:

Collect these documents

  1. Duplicate your initial SASSA application.
  2. Your 13-digit ID card.
  3. Evidence of your residence
  4. The statement that shows your earnings and expenses
  5. Provide any other supporting documents that can enhance your application and validate your qualifications for the grant.

Find your nearest SASSA office

Once you have collected all your documents, it is important to find the nearest SASSA office in your area. Before heading over, make sure to double-check their operating hours. Typically, SASSA offices are open from 8:00 a.m. to 4:00 p.m., Monday through Friday.

Fill out a reconsideration appeal form

Ensure that you provide all the necessary details in the form accurately and with the most recent information. Clearly state your reason for seeking reconsideration, and remember to include any relevant supporting documents to strengthen your case.

Get the receipt

Proceed to submit the form to the designated SASSA representative. After completion, you will be issued a receipt of confirmation. It is crucial to securely store this receipt as it contains your reference number, which may be required for future reference.

Wait for a decision

Your reconsideration request will undergo processing for a maximum of 90 days after submission. Rest assured, you will receive a notification once your application has been reviewed and a decision has been reached.

Tip: Save time and effort by downloading, printing, and filling out the SASSA Reconsideration form before heading to the SASSA office. After this, you are not required to fill out the form in the office.

SASSA SRD reconsideration process through office

How to check the Reconsideration status Online?

Stay informed about the progress of your reconsideration application by checking your SASSA status regularly. Check your SASSA reconsideration status for the R370 grant online.

Check SASSA reconsideration status via this website

Access the status check page for SASSA at https://statuschecksrd.co.za/.

Provide your South African ID number and the phone number you used during the reconsideration application process.

Check the status by clicking on the button labeled “Check SASSA Status”.

The status of your SASSA reconsideration for the SRD grant will be shown on the screen without delay.

Check the SASSA reconsideration status via the SASSA website

Access the official SASSA website at srd.sassa.gov.za/appeals/www.dsd.gov.za to check the status of your reconsideration application.

Provide your South African ID number and the phone number you used when submitting your reconsideration application.

Now click the “send pin” button.

An OTP code will be sent to your registered phone number. Enter the OTP code on the website screen.

The screen will display your updated reconsideration status.

You have the choice to visit the SASSA office or contact the SASSA helpline at 0800 60 10 11 to check your reconsideration status. The result of the reconsideration status will display the approved months for your reconsideration request and the payment amount from SASSA.

What is the eligibility to apply for SRD reconsideration?

Make sure you fulfill the requirements before submitting your application for SASSA Reconsideration:

  1. To be eligible for the COVID-19 grant, you need to have applied to the online platform.
  2. You probably received a message from SASSA stating that your grant has been declined.
  3. You should firmly believe that you meet the eligibility criteria for the grant.
  4. Please submit your reconsideration request within 30 days of the decision. The deadline for submitting a reconsideration request is 90 days from the initial decision.

What are the required documents for SASSA reconsideration?

The necessary documents that must be provided are:

Your original SASSA application form, along with all the required supporting documents.

The rejection notice you received from SASSA.

Submit a comprehensive letter outlining the factors and providing an explanation of why you meet the criteria for the grant.

Documentation verifying your identity and place of residence, including birth certificate, passport, or recent utility bill, is required.

Please provide your medical history, including any pre-existing medical conditions or disabilities you may have.

The documents relate to your earnings and spending.

Your financial statement from the bank or any other financial documentation.

Tip: The success of your reconsideration request heavily relies on the submission of accurate, current, and relevant documents. By doing so, you significantly enhance the chance of your grant being reviewed and approved.

What should I do after the R370 reconsideration is declined?

If your request for a SASSA grant reconsideration is declined, you still have one last opportunity to challenge the decision by appealing to the Independent Tribunal for Social Assistance Appeals (ITSAA). It is important to note that this appeal must be submitted within 90 days of receiving the notice of rejection.

Contact SASSA for Reconsideration Enquiries

PROVINCETELEPHONEEMAIL
Eastern Cape043 – 707 6335[email protected]
Free State051- 4108339[email protected]
Gauteng011- 241 8320[email protected]
Kwazulu-Natal033 -846 3400[email protected]
Limpopo015- 2917509[email protected]
Mpumalanga013 -754 9446[email protected]
Northwest018 -388 4006[email protected]
Northern Cape053 -802 4919[email protected]
Western Cape021-4690235[email protected]

Frequently asked questions

It may take around 90 days for SASSA to review your case again. The time frame might differ based on the number of applications they have to process, how complex your situation is, and the details you submit.

To apply:

  1. Visit the social development site at https://srd.dsd.gov.za/appeals/appeal.
  2. Write your ID number and the phone number.
  3. Verify your identity by entering the OTP code.
  4. Select the months for which you want to apply for reconsideration.
  5. State your valid reason.
  6. Submit the application form.

If your request for reconsideration is given the green light, yet you haven’t received a payment date, reach out to SASSA through their website, contact number, or the closest office to inquire about the progress of your payment.

If your reconsideration application is not approved, you will still have the opportunity to appeal to ITSAA. ITSAA will carefully assess your application and ultimately reach a final decision.

It is important to submit the reconsideration application within 90 days of your application being rejected.

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