Reliable SASSA Contact Details (Addresses, Phone Numbers, Emails)

Have you ever thought about how to reach out to SASSA for quick answers to your queries? If you find yourself in a situation where you need immediate assistance or prefer face-to-face communication, visiting a SASSA office could be the best option for you. The great thing is that around 46 districts and 389 local offices can assist you and provide SASSA contact details for individuals like Addresses, Phone Numbers, Emails, and Offices. You can also check your grant status through this website.

  • SASSA offers various avenues for beneficiaries to seek assistance, including phone, email, social media, and in-person visits to their offices.
  • SASSA representatives are dedicated to helping with grant applications and addressing beneficiaries’ questions or concerns.
  • Beneficiaries can access services at district and local offices, pay points, and satellite offices for assistance.
SASSA contact details

SASSA contact details for Head Office

SASSA has various offices spread out across different regions, all under the supervision of the main SASSA Head Office. The headquarters of SASSA can be found in Pretoria, which serves as the administrative hub of South Africa.

Office LocationSASSA House, 501 Prodinsa Building, Cnr Steve Biko and Pretorius Streets, Pretoria
Postal mail AddressPrivate Bag X55662, Arcadia, Pretoria, 0083
Phone Numbers012 400 2000, 012 400 2322
Toll-Free cont. Number0800 60 10 11
Fax012 400 2257
Email[email protected]

SASSA Address, email, and Number (All provinces)

SASSA has branches in every province, for your convenience. We have organized the offices and contact information by province to help you locate the closest one. Easily find the nearest SASSA office by checking the details listed under each province on our website.

SASSA Head OfficeWestern CapeKawazulu Natl
501 Prodinca Building
Cnr Steve Biko & Pretorius Pretoria
Private Bag X55662
Pretoria 0083
Tel: 0124002000 (Switchboard)
Tel: 0800 60 1011 (Customer care)
Golden Acre
Adderley Street
Cape Town 8001
Private Bag X9189
Cape Town 8000
Tel: 021469 0200
Fax: 021 469 0260
1 Bank Street
Pietermaritzburg 3201
Private Bag X9146
Tel: 033 846 3300
fax: 033 846 9595
SASSA Office
BKB Building
Cnr Fitzpatrick & Merino
road Quigney
East London
Private Bag X9001
East London 5200
Tel 043 707 6300
Fax: 043 707 6481
43 Landros Mare Street
Polokwane 0699
Private Bag X9677
Polokwane 0700
Tel: 015 291 7400
Fax: 015 291 7996
95-97 Du Toit Span Road
Kimberly 8300
Private Bag X6011
Kimberly 8300
Tel: 053 802 4900
Fax: 053 832 5225
Lustitia Building
Cnr St. Andrews Street & Aliwal Street
Private Bag X20553
Bloemfontein 9300
Tel: 051 410 8339
18 Ferreira Street
Private Bag X11230
Nelspruit 1200
Tel: 013 754 9380
Fax: 013 754 9501
28 Harrison Street
Johannesburg 2000
Private Bag X120
Marshalltown 2107
Tel: 011 241 8300
Fax: 011 241 8305
SASSA contact details

SASSA Offices in Eastern Cape

Regional Office Contact Details:

Office Address: BKB Building, Cnr Fitzpatrick and Merino Road, Quigney, East London, 5200

Postal Address: Private Bag X9001, Chislehurst, East London, 5200

Phone Numbers:043 707 6300, 043 707 6472, 043 707 6335

Fax: 043 707 6481, 043 707 6487

Emails: [email protected][email protected]

Working Days: Monday to Friday

Office Timing: 8 AM to 5 PM

Regional Executive Manager:

Name: Mr. Zanoxolo Mpeta

Email: [email protected]

SASSA Offices in Gauteng

Regional Office Contact Details:

  • Office Address: 28 Harrison Street, Johannesburg, 2000
  • Postal Address: Private Bag X120, Marshalltown, 2107
  • Office Timing: 8 AM to 5 PM
  • Phone Number: 011 241 8320
  • Fax: 011 241 8305
  • Email: 011 241 8305
  • Working days: Monday to Friday

Head of Regional Management:

Additional SASSA branches located in Gauteng

AddressPhone Number
Hoofdt Street, Roodepoort, Johannesburg, 1725011 241 8300
Nafcoc Supplying Centre, 20 Buitenkant Street, Soshanguve, Pretoria, 0152012 730 0325
197 Church Street, Grand Central, Midrand, 1685011 545 5900
 Luthuli Street, Dobsonville, Soweto, 1863011 989 5806
7286 Pela Main Rd, Orlando West, Soweto, 1804080 060 1011
 87 Elston Avenue, Benoni, 1500081 815 1197
Sisulu Street, Orlando West, Johannesburg, 1804080 060 1011
8 Protea Avenue, Lenasia, Johannesburg, 1821080 060 1011
18A Grey Avenue, Vereeniging, 1930016 430 0900
34 Galloway Street, Meyerton, Vereeniging, 1960016 3604202
29 Catlin Street, Germiston, 1400011 776 8049
Khumalo Street, Spruit, Johannesburg, 1426080 060 1011
32 President Street, Fochville, Johannesburg, 2515080 060 1011
27 Court Street, Nigel, 1490080 060 1011
11 Fourth Street, Ga-Rankuwa Industrial Twp, Ga-Rankuwa, 0208080 060 1011
Corner CR Swart Drive and, Pretoria Rd, Kempton Park Cbd, Kempton Park, 1619080 060 1011
Palladium Street, Carletonville, 2500080 060 1011
Shop 44, Farmbel, 46 Kruger Street, Erasmus, Bronkhorstspruit, 1020013 9358200
20 6th Ave, Springs New, Springs, 1560080 060 1011
90 Loveday Street, Johannesburg, 2000080 060 1011
 Mahube Valley, Pretoria, 0147066 142 5630
Mabe Business Park, 17 6 Kgwebo Road, Waterval East, Rustenburg, 0300 014 591 9940

SASSA Offices in Mpumalanga 

How to get in touch with regional offices?

  • Office Address: 18 Ferreira Street, Nelspruit, 1200
  • Postal Address: Private Bag X11230, Nelspruit, 1200
  • Working Days: Monday to Friday
  • Office Timing: 8 AM to 5 PM
  • Phone Number: 013 754 9446
  • Fax: 013 754 9501
  • [email protected]

Regional Executive Manager:

Mr. Themba Matlou[email protected]

More SASSA contact details in Mpumalanga

SASSA Offices in Limpopo

Regional Office Contact Details:

Office Address43 Landros Mare Street, Polokwane, 0699
Postal AddressPrivate Bag X9677, Polokwane, 0700
Phone Number015 291 7509
Fax015 291 7416
Emails[email protected][email protected]
Working DaysMonday to Friday
Office Timing8 AM to 5 PM

Regional Executive Manager:

National-level managers of SASSA

Head of Customer Care at SASSA

Manager of Grant Administrations:

Manager in charge of corporate services

How do I update my contact details?

If you want to update your contact details given to SASSA during application.

Visit the SASSA official site.

Provide your 13-digit South African ID number in the given field.

Provide your 6-digit application ID that is assigned to your grant.

Note: You can only update your contact details once a day.

SASSA contact details,
update contact details

SASSA office days working hours

  • SASSA office days: Monday to Friday
  • Office hours: Most offices are from 7:30 AM to 4:30 PM and some from 8:00 AM to 5:00 PM.
  • Note: It is best to call your nearest SASSA office regarding their specific opening and closing times before visiting.

How to get in touch with SASSA

SASSA official website

Visit the official SASSA website

SASSA WhatsApp Number:

Add +27 82 046 8553 as a contact on your phone for WhatsApp information. You can use WhatsApp number for grant queries.

What is the SMS number for SASSA?

USSD or SMS line: *134*7737# is the SMS number for SASSA.

SASSA email address for grant-related queries

Individuals can also send their queries to SASSA Email:  [email protected]

SASSA social media channels

SASSA also has its official social media channels to help grant applicants and spread awareness among them about grant queries. You can also get in touch with SASSA through these channels as well:

Facebook official channel:

Twitter official channel:

When submitting a grant query through social media, please include your ID number so they can identify you.

How do I contact customer care via a Toll-Free Number?

If you cannot visit the office, Contact the toll-free helpline at 0800 60 10 11 to inquire about:

  • Seek information on pay-out schedules.
  • Eligibility criteria for government grants.
  • Get contact details and addresses for district offices.
  • For help with the status of your application.
  • Procedures to report any fraud or corruption.
  • Please be advised that toll-free calls are applicable only for landline calls.
  • Using a mobile phone to make the call may result in extra charges.

Note: You are responsible for reporting any fraud or corrupt activities involving social grants. You can do so by calling (800) 60-10-11.

contact details for SRD r370

If you have a query about the SRD R350 grant, please get in touch with the South African Social Security Agency (SASSA). If you have an appeal-related query, it is necessary to directly contact the ITSAA.
You can reach the ITSAA through this email or phone number:

Contact number: 012 312 7727

Email for appeal queries: [email protected]