Switching from SASSA Gold Card to Black Card
Postbank is moving away from issuing SASSA Gold Cards and now issues Postbank Black Cards. Join thousands already getting their grants on Postbank Black Cards and get yours today!
A key initiative to strengthen safety and streamline grant payments process. This switch marks a critical step towards upgrading payment experience of millions of social grant holders.
These step is a convenient way for recipients to access their funds at ATMs and stores. The Card system has simplified process of checking SRD status and applying for social assistance, allowing users to withdraw their money with greater ease.
SASSA gold card is valid in 2025
You can use SASSA gold card to collect your January grant money. Beneficiaries are allowed to keep using their gold cards until they obtain their new black cards. Postbank has confirmed that gold cards will stay valid for entirety of 2024, guaranteeing seamless access to grants during this transition period.
The postbank spokesperson, Bongani Diako, further explained that Gold Card holders, where Black Cards haven’t yet been issued, should not be worried about getting their money. The Gold Cards of beneficiaries will stay active until they get their new Black Cards.
How can I resolve Gold card issue?
If you hold a Gold Card and are experiencing issues, follow these steps:
- The technical support for issues regarding SASSA Gold Card can be contacted on toll-free helpline provided by Postbank. People can contact 0800 53 54 55 for assistance. This helpline is open Monday to Friday from 8:00 AM to 4:00 PM.
- If you cannot access Postbank over telephone, you can visit your nearest Post Office branch. The staff here will be trained to try to troubleshoot your card for you and can be helpful to withdraw money if necessary.
- Keep yourself updated by following official communication channels of SASSA and Postbank. They will post important updates on their websites.
- SASSA Website: www.sassa.gov.za
- SASSA Twitter Profile: @OfficialSASSA
- Postbank Site: www.postbank.co.za
- Customer support: 0800 53 54 55
Where to collect new SASSA card near me?
Call 1202183# to find out where to collect your SASSA new card. Some Post Office branches are authorized to issue black cards
How do i replace my gold card with black card?
To get new Black Card, you have to follow this:
Eligibility Verification: Beneficiaries will receive official notifications from SASSA confirming their eligibility.
Collection Points: Cards must be collected from designated stores. One must avail a temporary ID or, if possible, a standard one for identification purposes.
Activate it: After getting post bank black card, recipients must set up a secure PIN to activate it.
Can i need to pay to activate my card?
No, there are no fees for obtaining a Black Card. Recipients should be cautious of scammers who ask for payment to issue new cards.
Why this change is required?
The launch of Postbank black card is intended to tackle security issues and adhere to latest banking regulations. This new card is fitted with advanced security features aimed at preventing grant fraud and providing safer transaction experiences for social support program users.
According to Postbank, this development is part of its efforts at modernizing payment systems as it ensures continuous access for all recipients to srd grants. This change also meets growing concerns over reliability and security of old cards, which have been used for many years.