How To Recover Your Lost SASSA Reference Number

Your SASSA reference number is crucial for tracking the progress of your application and for any future correspondence with SASSA regarding your grant. It is important to keep this number safe and easily accessible. When you apply in person or online, this reference number will be your key identifier throughout the application process.

Check SASSA SRD StatusFrequently Asked Questions

SASSA reference number

How to recover lost SASSA Reference Number?

The reference number can also be referred to as the application ID. If you find yourself in a situation where you have misplaced your SASSA reference number during your initial grant application, there are various methods available for you to recover it.


1. You can utilize this ID to monitor the status of your application and handle any concerns regarding SASSA grants.

2. You can also reapply for SASSA benefits, appeal your SRD grant, update your grant contact information, and make changes to your banking details.

How to get lost SASSA reference number online?

This website offers the most convenient option to check the reference number online from the SRD status. Please follow the below steps:

  1. Enter your ID and cell phone number on the website’s home page to check the status of your application.
  2. Click the “Submit” button.
  3. The reference number for your SASSA application will be shown at the top of the screen, along with the status of your grant application.
  4. Save this number in a secure place so you won’t forget it.

How do I get the SASSA SRD Application ID via WhatsApp?

Follow these steps to obtain your SASSA application ID using WhatsApp line:

Save the SASSA WhatsApp number 082 046 8553 in your phone contacts.

Open WhatsApp on your cellphone.

Send a WhatsApp message to that number with the word “status.”

SASSA will send you an automated response. Reply “Yes” to that message.

Keep following the steps to receive your reference number along with the status of your application.

It’s super simple to recover your application ID using WhatsApp line.

SRD forgot reference number

How do I check the SASSA SRD R370 reference number via USSD?

Find the application ID number for your R370 SRD grant by completing these simple steps:

  1. Grab your phone and dial 1203210#.
  2. You’ll see a prompt on your mobile screen that asks for your ID number.
  3. Please provide your South African identification card number.
  4. In the next prompt, share the phone number you provided while applying for your SASSA application.
  5. The screen will display your SASSA reference number.

Note: It’s important to dial the USSD code from the same phone number you used to submit your SASSA application. Using any other number simply won’t give you your application ID. So, make sure to keep this in mind when you’re ready to dial in and check on your SRD application status.

How do I check the SASSA SRD reference number via voice call?

Simply follow the steps we’ve outlined below to get your reference number:

  1. Grab your phone and call 0800 601 001.
  2. An automated call center response will be sent to you. Now press 1.
  3. You’ll be connected with an agent from SASSA.
  4. Request your application ID from them.
  5. To confirm your identity, they will request your ID card and phone number.
  6. Your SASSA application reference number will be provided to you after verification.

Get your forgot Reference Number Via Email

To recover your misplaced SASSA Reference Number, simply access the convenient SASSA SRD Grant application. Following a secure registration procedure with SASSA, proceed to log in and locate the reference number within the main menu. This is a quick and easy access to your important reference ID.

How to Avoid losing SASSA Reference Number?

Here are some tips to help you keep track of your SASSA reference number after you have received it:

Document all information in your SASSA benefits folder or personal notebook.

Save a digital backup on your smartphone, email, or secure cloud storage.

Take a picture of any document with your unique reference number.

Memorize the number sequence if possible.

Do not rely on storing it only in temporary locations like text messages.

How the SASSA Reference Number look like?

Here’s an example to make it simple for you to identify.

Reference number example: “555 7766 STATUS”

How does the SASSA application ID differ from the reference number?

The SASSA application ID and reference number are often used interchangeably, but they refer to the same thing. Don’t be confused when SASSA asks for either the application ID or reference number, as they are the same.


It is important to understand that the application ID and reference number are synonymous when it comes to SASSA. Knowing this, you can now confidently navigate the various methods available to retrieve it in case it is lost or forgotten. Choose the method that suits you best, but remember to carefully follow the provided steps to successfully obtain your application ID. Having this ID at hand will greatly assist you in addressing any queries or concerns related to your SASSA grant, ensuring a seamless interaction with the organization.

Frequently asked questions

The application ID, also known as the SASSA Reference Number, is an exclusive identifier given to your SASSA grant application. Its primary purpose is to keep track of the progress of your application and handle any issues related to your SASSA grant efficiently.

To locate your reference number, check your SASSA card, SMS notifications, letters from SASSA, or any documentation received during the grant application process.

If you happen to lose or forget your SASSA Reference Number, there are four convenient ways to retrieve it: through an online status check, using WhatsApp, via USSD, or by contacting the SASSA helpline.

Yes, it is possible to obtain it by contacting the SASSA toll-free hotline at 800 60 10 1. Keep in mind that this approach could result in a delay since you will have to wait to speak with a live representative.

It is important to maintain the confidentiality of personal information at all times to avoid any potential misuse, even if the reference number alone may not result in direct fraud.

Your grant account may require your reference number for identification purposes. Changing banking details typically involves additional verification and documentation. For detailed procedures, please get in touch with SASSA.

Several factors could contribute to this situation, such as inputting the number incorrectly, system unavailability, or the application still being in the processing stage. It is crucial to verify the number entered and if the problem persists, it is advisable to reach out to SASSA for further clarification.


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