SASSA Change Banking Details – Secure 5 Steps Guide

By using the simple SASSA SRD method, we can guide you about SASSA change banking details and guarantee that you will receive your grant payment on time. You can further change your SASSA grant payment method from cash or e-wallet to a SASSA debit card for ATM withdrawals (VISA or MasterCard). Moreover, you have the choice to select a grant payment option that doesn’t require a card, which removes the necessity to wait in line for card replacements at post office locations. The online web portal is the easiest way to do that. It provides step-by-step instructions and a user-friendly interface.

SASSA change banking details

Read this: You can easily change your banking details for the SASSA SRD Grant through this article. For further queries check out the Frequently Asked Questions

1. SASSA change banking details online

You can make changes to any incorrect banking information that was provided on the official website, as well as modify your responses to the screening questions included in your application. Follow these Steps to change SASSA SRD banking details:

  1. Go to the SASSA SRD website
  2. Click on the option that applies to you, “South African ID Holder” or “Asylum Seekers and Special Permit Holders.”
SASSA SRD change banking details
  1. Scroll down to the option “How do I change my banking details” and click on it to proceed.
  2. Input your South African identification number into the provided field.
  3. A one-time password (OTP) will be sent to the phone number via SMS that you provided during the application process.
  4. Enter the 6-digit OTP code and click on the Verify Pin button.
  5. After confirming your identity, a second message will be sent to you that includes a safe and secure link.
  6. To update your bank information safely, click the secure link and carefully follow the instructions. This will ensure a successful change to your bank details without any risk.

2. Submit and verify your identity

When you log in to your SASSA web portal and navigate to the “Change Banking Details” section. Your banking details will be updated from here. First, you will need to prove your identity. Two types of methods that are used for identity are described.

For asylum seekers and special permit holders:

An asylum seeker or special permit holder needs to provide their file number, passport number, and cell phone number to prove their identity.

Point to be noted: An asylum seeker or special permit holder can only pick up their payment through Pick and Pay points. They can’t give details about their bank account.

SASSA change banking details

For South African citizens:

If you are a South African citizen, then you will need to provide your 13-digit ID card number to prove your identity.

SASSA SRD change banking details

After this, an SMS is sent to your registered cell phone number. The SMS contains a secure link from which you can update your banking details and ensure that your information is up-to-date.

3. Update your payment method for SASSA

After verifying your identity, SASSA will send you a secure link to the phone number. You will be asked to choose your preferred payment method.

If you want to make payments to your bank account, you will be asked to provide your banking details. Provide your bank details, which are registered under your name. SASSA will not send any grant to another person’s bank account.

  • Choose Bank Name
  • Provide your Account Number
  • Provide your Bank Branch Code
  • Provide your Account Type
  • Click “Agree to Terms and Conditions”
  • Submit Updated Banking Details

If you prefer to receive payment through another method, you will be prompted to provide the necessary information for that method. These methods are a Post Office outlet or a cash-send service.

  • Choose the Payment option you like to get payment, which can be Pick n Pay, Moya App, Boxer, Shoprite, Checkers, or Usave.
  • Tick the “Agree to Terms and Conditions.”
  • Submit Your Updated Banking Details.

After you have provided the updated bank information, they’ll review and confirm your new payment method. Your future payments will be processed accordingly. After you have updated your banking details according to your requirements, check your SASSA status for the latest updates to your application.

Note: Beneficiaries who are using SASSA gold cards can withdraw cash from automated teller machines (ATMs).

4. Double-check: SASSA Banking Details

We kindly request you to carefully input your banking details and review them thoroughly before submitting. This will ensure a smooth process and minimize any potential payment complications. Once you have thoroughly reviewed all the details and are confident in their accuracy, simply click the submit button.

5. Validation And Verification Process

When applicants update their banking details, double-check your given information because it will be verified from multiple channels to ensure transparency and accurate validation.

  1. The client’s ID number, name, and surname, are verified by by the Department of Home Affairs.ID Number is matched against databases such as UIF, SARS, and NSFAS. This ensures that the client’s details are accurate and up-to-date.
  2. As part of this process, we verify the client’s identification number and mobile number by cross-referencing them against authorized databases.
  3. The application is evaluated and assigned a score; a determination is made regarding the approval or rejection of the application. A detailed reason for the decision is provided.

reminder for SASSA SRD applicants

  1. If you choose grant is transferred into bank account then it is important to ensure that you are the account owner. SASSA cannot transfer your grant to someone else’s bank account.
  2. It is very important to update your banking details quickly whenever you change your bank account because SASSA provides grant funds into bank accounts, which are provided by beneficiaries.
  3. Avoid sharing any of your banking information with anyone. When this private information is provided to someone, it can be accessed by anyone.
  4. When the option of a bank account is chosen, then make sure the cell number that can be used for verification is registered in your name. SASSA will not transfer funds to another person’s mobile number.
  5.  New banking details are used for future payments so, if your banking details are not correct then the status be shown as not approved.

SASSA Banking Details updating time frame

SASSA clarifies that the applicant can only use their account for grant funds if the corrected banking information is verified. The purpose of this process is to confirm that the beneficiary’s information matches the account holder’s details.

I would like you to know that SASSA needs almost 7–10 days whenever you change your banking information. At this time, SASSA needs to clarify applicant information with the new banking details. This is necessary to ensure accurate and efficient payment processing.

How To Verify SASSA Banking Details

  1. Log in to your account on the official website,
  2. Then, navigate to the “Bank Details Verification” section.
  3. Enter the necessary information. You will be prompted to enter a verification code.
  4. Once you have entered the code, you can view and confirm your bank details.
  5. If necessary, you can make changes to your bank details.

How do I check the status of my SASSA appeal SRD?

To verify the status of your SASSA R370 appeal, you can follow these instructions:

  • Visit the SRD website and navigate to the “Appealing” section.
  • Access the DSD appeals website at the following link:
  • Locate the green bar that says “Click here to lodge an appeal or check appeal status” and click on it.
  • Now, you will be able to check the status of your appeal.

How can I update my SASSA bank information on Shoprite?

Grant recipients can easily switch their SASSA payouts to a Money Market Account in four easy steps:

Registered number: Dial 1203534# or add 087 240 5709 for WhatsApp.

Personal visit: Go to the Money Market counter or download the Shoprite app.

Log in to your account to download the bank confirmation letter.

Download the SASSA form online or by visiting the Money Market counter at select Shoprite, Usave, or Checkers locations.

Visit your nearest SASSA office with your confirmation letter, completed SASSA switch form, and original ID.

if you’re still waiting for a confirmation message

After submitting accurate banking details to SASSA, if you do not receive any confirmation in (7- working days) check if your latest details are updated on the portal or not. If your details are still not updated, then you can call the SASSA call center or visit SASSA offices to get an update on your bank detail update request.

Frequently Asked Questions

Access the SRD website at for banking details. A message with a link to your SASSA change banking details will be sent to the phone number you used to apply for SRD. Open the link and follow the instructions provided.

You can receive your funds from your old bank account until SASSA verifies your new bank details and updates your payment information. After verification, you will receive a notification, and all your future payments will be received in your new bank account.

The online procedure takes only a few minutes to change your banking details, but SASSA needs 7–10 days to verify your identity according to their criteria.

You can only update your banking details once every 3 months. After that, you will have to wait until the next 3-month time period.

SASSA does not perform monthly inspections on your bank account. Verification is only done during the initial grant application or when there are changes to your bank information. This procedure is implemented to confirm the ownership of the bank account and that you can use it.

SASSA Gold Cards allow recipients to access their funds from ATMs across the country, including retailers like Boxer, Pick n Pay, Usave, Spar, Shoprite, and various banks.


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