SASSA Status Check – SRD R370 Payment Dates Status 2024

This grant is intended for individuals who hold a South African ID Card, Asylum applicants, Refugees, or Special permit holders for Zimbabwe, Angola, or Lesotho, and active users receiving the grant SASSA. Current grant seekers can also utilize this service to verify the status and dates of their upcoming payments, banking details, and other relevant information. Applicants can easily find out if any additional documents or information are required.

Input your verified ID number and mobile number into the field box to check your application status online.

Invalid Input
Invalid Input
Status Pending Status Decline Status Failed

Read this: You can easily check your SRD R370 grant status through this site, or the other source described in this article. If you still have questions in your mind, check out the Frequently Asked Questions

SASSA status check procedure

SASSA payment Status for April 2024

SASSA GrantsPayment Dates For April
SRD R370Starts from Wednesday 24 April 2024 to Tuesday 30 April 2024
Old Age GrantWednesday, April 3, 2024
War VeteransWednesday, April 3, 2024
DisabilityThursday, April 4, 2024
Care DependencyThursday, April 4, 2024
Child SupportFriday, April 5, 2024
Foster Child GrantWednesday, April 3, 2024

There is no specific deadline for beneficiaries to withdraw their grant funds and also keep in mind that there might be delays because of holidays or unexpected events. Please find out from the SASSA status check tool when your payments will be issued.

SASSA Status Check Payment flaws

If you encounter an unexpected message such as “status Failed” or “identity verification failed” when checking the status, don’t hesitate! Remember, there’s always a solution to every problem.

When verifying the status of your SASSA SRD grant, you might come across the following errors:

The South African government has stated that there is no set date for grant payments. Payments are usually made 7–14 days after approval in South Africa. It is necessary to regularly check the status of your SASSA payment dates and confirm when you will receive funds from SASSA.

SRD Payments dates for may to dec 2024

Grant MonthOld Age GrantDisability GrantChildren’s Grant
May 202403/05/202404/05/202405/05/2024
June 202402/06/202405/06/202406/06/2024
July 202404/07/202405/07/202406/07/2024
August 202402/08/202403/08/202404/08/2024
September 202405/09/202406/09/202407/09/2024
October 202403/10/202404/10/202405/10/2024
November 202402/11/202403/11/202406/11/2024
December 202401/12/202404/12/202405/12/2024

how do I change my banking details?

You can update your banking information for the SASSA SRD R370 if you are a permanent grant beneficiary. The procedure varies slightly depending on whether you are a South African citizen, an asylum seeker, or a special permit holder. To change banking details, you must visit the official website via the link https://srd.sassa.gov.za/.

Now, scroll to the bottom of the page and select your nationality. Two methods apply to changing banking details: the first for South African citizens and the second for asylum seekers and special permit holders.

South African Citizens Who Hold ID Card

  1. Tap on the “click here to proceed” button. A new page will be open.
  2. Select here the “How do I change my banking details” tab.
  3. In the next step, enter your ID card number.
  4. A secure link is sent to your registered mobile number for verification. Open that link and follow the instructions to change the banking details as needed.

Asylum seekers, Special permit holders

  1. Select “click here to proceed,” under the heading of asylum seekers and permit holders.
  2. This will take you to the new webpage here click the tab “Lookup Payment ID to collect payment at Pick ‘n Pay”. After clicking give the necessary information.
  3. Enter your file number, contact number, and passport number, which are registered for the grant.

Then it will proceed to the new webpage for further instructions to update your banking details. SASSA takes 7 days to verify your banking details. After this process, SASSA will verify your banking details and deposit funds into the new bank account.

Click here to Change your Banking Details

Point to be remembered: Make sure to give your personal banking details and mobile number to SASSA SRD. Avoid giving other people’s banking details because SASSA did not provide funds to their bank accounts. These details are used to verify your identity and change your details.

Methods to check the status of the SASSA R370

If you worry about monitoring the status of your online application and payment, follow these methods that we have personally tested.

How To check SASSA status online?

The procedures to verify your status at our website are as follows:

  1. Enter your South African ID number.
  2. Enter your mobile number in the provided field.
  3. Click “Submit”.
  4. Your SASSA status and payment date will be displayed on the screen.

Video Guide For SASSA Status Check

Remember this important detail: The authorities have not provided a specific payment date. Nevertheless, you will receive your grant money for sure. This is an easy way to check your status instantly and without going anywhere.

how to check SASSA Status via the MOYA APP

StepsInstructions
1Install the Moya app on your smartphone from the Google Play Store or the Apple App Store.
2After downloading and installing the app, open the Moya app select the discovery option, and choose “SASSA GRANT”.
3Now choose “SASSA SRD Status” from the menu options and proceed to click on “Application Status.”
4Provide your ID number and mobile number.
5Click the “Submit” button.
6You may also need to enter an SASSA Status PIN for your SASSA account. Now you will be redirected to the new webpage, where you can easily check your SASSA SRD application status.

Specifications

  1. 5.0 or above Android version.
  2. 1 GB RAM
  3. 500 MB free Space
SRD Status check via Moya App

How do I check my SASSA status for R350 on WhatsApp?

WhatsApp can be used to check the progress of your SRD R370 grant application.

Follow these steps:

  1. Save this number, “082 046 85553” in your WhatsApp contact list.
  2. Now, write the SMS “SASSA” and send it to that WhatsApp number.
  3. After the reply from SASSA, respond with the word “status.” 
  4. Please respond with only “yes.” and provide your reference number in the chat.
  5. Now, you’ll need to enter your mobile number.
  6. Provide the same number you registered for the social relief grant application.

After completing the verification process, you will be notified of your current grant status.

How do I check my SASSA status via SMS?

You can easily check your grant status on your mobile device by simply opening the text messaging application. 

  1. Launch your messaging app and create a new conversation.
  2. Send an SMS in the format: (SASSA <space> ID Number).
  3. Send this message to this designated number:  0820468553.
  4. You’ll receive your status in response.

Please note that it’s not free, and you’ll be charged for sending the message. Standard messaging rates apply.

how to SASSA Status check Via Toll-free number

 If you prefer to interact with an official person to verify your SASSA status or you cannot access the website, you can check the status of SRD by calling the toll-free number 0800 601 011.

  1. Use the same phone number you used at the time of applying.
  2. You will be asked the following questions: What is my date of birth? How old am I?
  3. After giving answers to identification questions, you will receive a status update from an agent.

How to Withdraw Your Monthly SASSA Grant Payment

The grant funds will be directly deposited into your account withdraw funds using a SASSA card if you have provided your bank details but If you do not have a SASSA card, withdraw cash at SASSA-partnered retail outlets:

NumbersSASSA-Partnered
1Post Office branches (SAPO/Post Bank)
2Shoprite
3Usave and Spar
4Boxer Stores
5Pick-N-Pay
6Cash Send

When handling money, security should come first. Keep your PIN private and report lost cards immediately to SASSA.

How do I appeal if SASSA declines my application?

If you feel that you have been unfairly treated or if some human mistake reasons affected your application. You can submit your appeal within a 30-day limit. The ITSAA is in charge of the Appeal Process. The applicant must file an appeal to the department within 90 days of their declined status, or their appeal will not be considered.

Deposit the following documents with the department:

SRD Appeal website: https://srd.sassa.gov.za/appeals/appeal

Give details of ID and phone number

Request an OTP (One-time-Pin)

Select your Appeal month

State a powerful reason that you are eligible for a grant

Submit and wait for SASSA will review it

Click here to File “SASSA Appeal”

Is it possible to receive double SASSA grants through the appeal process? Solution

How to check the status of the reconsideration application

May 2020 to March 2022 reconsideration period is now closed, and no additional applications will be considered. To determine the status of your reconsideration appeal, follow the steps provided below:

StepsDescription
Visit pageReconsideration status check page at https://srd.sassa.gov.za/sc19/reconsideration.
Enter DetailsSouth African ID number,  Phone number used in your reconsideration application
Get OTPClick the button “Send PIN”
Enter OTPA one-time password (OTP) will be sent to your phone via SMS. Enter it on the website.
View StatusThe website will display the status of your reconsideration application.

If applicants have not received their R370 grant, it could be due to incorrect information provided or failure to update their bank details. SASSA beneficiaries are advised to use bank details instead of card-less payment options for a smoother process.

SASSA social Grant types

SASSA, which stands for the Social Security Agency of South Africa, is an organization dedicated to assisting individuals facing poverty. The government has implemented a social grant program to support these individuals by providing necessities such as food, clothing, and shelter.

Social grant types

  1. Social Relief of Distress SRD R370 Grant
  2. Older Person’s Grant
  3. Disability Grant
  4. Child Support Grant
  5. Care Dependency
  6. Foster Child
  7. War Veterans
  8. Grant-in-Aid

How to check SRD grant balance fast

To inquire about your SASSA balance, you can conveniently use your bank app for online balance inquiries. This service is available for applicants who have provided their updated bank details for the SASSA grant. Alternatively, if you are utilizing other payment options, you can simply dial the balance inquiry code *120*3210# on your phone to obtain your balance information.

Balance check via WhatsApp

  1. Send a message “SASSA” to 082 046 8553 using WhatsApp.
  2. You receive an automated reply, respond with the word “Status”.
  3. You receive another automated response, reply with “Yes” if you have a reference number.
  4. Ensure that the mobile number you provide is the same one you used during the grant application.
  5. To receive the balance, it is necessary to reply with your reference number during the last step.

How to update contact details for SRD R370

For those looking to update their contact details for the SASSA R370 grant, please follow the outlined steps below:

  1. Visit the following link: https://srd.sassa.gov.za/sc19/contact.
  2. You will be required to enter your South African ID number and application ID.
  3. Ensure that all the details are accurate before submitting the form.
  4. Now, verify your email address and update your phone number.
  5. Select a reason for changing your phone number.
  6. After this, an OTP will be sent to your new phone number.
  7. To complete the process, simply provide the OTP on the website as instructed.

Once it is updated, Your new phone will notify you about the upcoming SASSA grant updates

how do I cancel the SRD grant application?

Suppose your financial circumstances improve to the extent that the COVID-19 Social Relief of Distress Grant is no longer necessary. In that case, you can choose to cancel your grant by following the steps provided below:

Official SASSA Portal: Official website for SASSA grant cancellations link.

Enter Your Information: Enter your 13-digit ID and phone number used for the application.

Verify Your Identity: Click the button “Send Pin” to receive OTP. Enter the OTP code on the website.

Confirm Cancellation: Once verified, you’ll likely see a “Cancel My Grant” button. Click on it.

Confirmation SMS: Receive a confirmation SMS on your registered phone number.

Receiving a SASSA SRD grant without meeting the eligibility criteria or being no longer eligible is considered fraud and It can result in legal trouble, fines, and even permanent disqualification from future government grants.

how do I reinstate a canceled sASSA grant?

If you previously canceled your SRD grant because of better financial conditions but are now facing financial difficulties again, you can reinstate it. Here’s a step-by-step guide to restoring your grant on the SASSA web portal.

You will need

  • Your South African ID number
  • The phone number registered with SASSA for your grant

Steps to take

  1. Click this link to go to the SASSA web portal: https://srd.sassa.gov.za/sc19/reinstate.
  2. Input your South African ID number and the phone number associated with SASSA.
  3. Click the “Send PIN” button. Enter the PIN to verify your identity.
  4. Pick a reason from the options provided for the reinstatement of the grant.
    1. Canceled in error
    2. No longer have income
    3. Other
  5. Choose the reason. Then, click the button to confirm your reinstatement request.

SASSA may require 7 to 14 days to process your reinstatement request. After the review and approval process, you will be notified accordingly.

SASSA SRD R370 expected results

When you check the status of your SASSA SRD application, you’ll receive one of several possible results. Each result comes with its explanation and required actions.

Status pending

Pending status is a typical assignment for new SASSA grant applications. SASSA has received your application, but they require time to examine it before deciding on your grant.

The duration for which applications remain pending can vary on:

  • The current workload in SASSA offices
  • Type of grant applied.
  • Application processing time.

You will receive a notification to the email address you provided during the application process whether your grant has been approved or rejected. Solution

Status declined

It shows that you did not meet the eligibility requirements and your application was rejected. SASSA will also explain the reason with a valid explanation. Solution.

Grant canceled

Your grant has been canceled, which shows that it is no longer active. If you wish to restore your grant, then go to the SASSA official site. Some reasons for cancellation:

  • Withdrawal request
  • Failure to provide the required documents
  • Not fulfilling grant eligibility

Verification failed

It means that your identity verification was unsuccessful. It appears that SASSA had difficulty matching your details with those of the Department of Home Affairs. Solution

Banking details pending

It means that you are missing your banking details or the payment method that is recommended. Kindly select your desired method of payment: cash, send, or bank, or provide your banking information on the SASSA website to complete your application.

How do I contact SASSA?

If you have further queries about your SRD grant status, then feel free to contact SASSA via these contact details

Operating time for SASSA Offices

Operating hours are from 8 AM to 4:30 PM, Monday to Friday.

SASSA offices are closed on weekends and public holidays.

To skip long queues, it’s best to arrive early.

Explore a list of SASSA offices across the country: SASSA office near you

Frequently Ask Questions

SASSA SRD Grant is a service that provides financial aid to the citizens of South Africa. Financial aid is provided to those who meet the eligibility criteria and are unemployed. The SASSA STATUS CHECK tool is used to check application status.

From April 2024, individuals who are elderly, war veterans, disabled, or care-dependent will receive a substantial R90 increase in their SASSA SRD Grants. The purpose of this increase is to improve their financial situation by providing them with additional financial support.

SASSA provides a reference number to every applicant for the SASSA SRD 370 grant. This reference number is crucial as it acts as a special code for your application. It enables SASSA to easily monitor and handle your application on time.

In South Africa, eligible households now receive a payment of R510, which is an increase from the previous amount of R500. The payment amount is adjusted to account for the rising cost of living, inflation, and other factors. This adjustment ensures that households receive adequate financial support to meet their needs.

Regain get entry to resetting your SASSA password online for the usage of your ID quantity and registered cellphone.

  1. Go to https://sassa.gov.za
  2. Select “Reset Password”
  3. Enter your 13-digit SA ID number
  4. Retrieve and enter the OTP sent to your cellphone
  5. Create a strong new password
  6. Log in with your new password

The status pin is an OTP (one-time pin) used to verify the account owner’s identity. When you are applying for the grant, an OTP is received on your given mobile number. Enter this pin on the SASSA website to get verified.

To check your SRD Grant appeal status, call the toll-free number, 0800 601011.   They will ask for your ID number and phone number. After verification, they will provide you with the latest update on your appeal. 

If there is any mistake in your banking details or you want to receive your grant in another bank account, it can be updated by going to the SASSA web portal.

It takes 60–90 days to complete the process. This time varies depending on the bundle of applications received by SASSA, which took down the process of reviewing and approving applications. Check your grant status daily and stay connected to your application.

Two major reasons that affect checking the grant status are as follows:

  • You are entering the wrong ID number and phone number on the status check tool. Double-check your information to avoid this situation.
  • Maybe The SASSA online server is under maintenance. After that, if you are unable to check your status, please contact the office immediately.

Pick up your phone, which you provided during the appeal. Dial the USSD code *12069277# on it to check your SRD grant balance. A pop-up will appear on your mobile screen with your balance displayed.

If your status is pending, your application is under verification and you are waiting to decide on it. Wait for the SASSA response; they will inform you via SMS and email about the outcome of your application.

Reconsideration is a portal that provides the opportunity to appeal your SASSA grant application. ITSAA examines the application to see if there are any mistakes or discrepancies. If human error is found, the application may be approved you can start receiving grant funds from SASSA.

This means that you missed your banking details while applying. You will need to resubmit it. Log in to the SASSA portal and update your banking details. Check if Your Bank Account Does Not Exceed the Amount Limit and again verify your contact details.

The SASSA Easy-Pay Green Card is a prepaid debit card offered by South African banks, providing a hassle-free method for people to manage their finances, make transactions, and receive payments.

The SASSA Gold Card provides access to different types of grants administered by the South African Social Security Agency, like old age pensions, disability grants, child support grants, foster child grants, and care dependency grants. The SASSA Gold Card remains valid until 2024, with recent updates confirming its ongoing validity and extension.

3 Comments

  1. Mzwandile Mqotyana says:

    I have done an R370.00 application but when i check my status it’s not found

    Reply

    2. Get instant status updates here! We’re the ultimate resource for all your SASSA needs. We gather data from different resources and compile it into a comprehensive guide for you. If you have any further queries, then comment here and we will resolve them.

      Reply

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