Old Age Grant Application Process

The SASSA Old Age Grant is sometimes called the Old Age Pension. This program provides financial aid to individuals aged 60 and over, who are no longer able to work or have no other sources of income. It serves as a valuable lifeline for those in need during their golden years.

It is designed exclusively for individuals who are South African citizens, permanent residents, or refugees aged 60 and above. To qualify for this grant, you will need to undergo a means test that evaluates your income, assets, and other financial factors.

SASSA Old Age Grant program

Eligibility Factors for Older Person Grant

Ensure that you fulfill the eligibility criteria before submitting your application for the grant for older pension grant:

  1. You must be South African citizens or refugees.
  2. Age must be 60 years old or older.
  3. You are not being maintained or cared for in a state-funded institution.
  4. Your spouse must also meet means test requirements.
  5. Applicants should not be receiving any other social grants for themselves.
  6. The maximum allowable income for singles is R86,280, and the limit for assets is 1,227,600.
  7. Married couples should not earn more than R1 72,560; the limit for assets is R2, 455,200. 

Understand the means test for SASSA Old Age grant

“SASSA means test,” which is to evaluate the financial situation of applicants, taking into account their income, assets, and other financial aspects. Its purpose is to ensure that only those who truly deserve the grant are eligible to receive it. As of April 1, 2024, two principal thresholds are in place:

  • Assets Threshold
    • A single person should not own assets valued above R1 372 800.
    • The assets owned by a married person and their spouse should not exceed R2 745,600.
  • Income Threshold
    • The maximum annual income for a single person should be R96 840.
    • A married couple’s combined income must be below R193,680 annually to qualify.

How Do I apply for SASSA Olders person’s grant?

  • Visit your nearest SASSA office: Go to your closest SASSA office to complete their application form. If you prefer to apply online, check out the instructions for online applications on the SASSA services website.
  • Family/Friend Can Help: If you find yourself unable to go to the office due to age or illness, a family member or friend can apply on your behalf. Just make sure they carry a letter from your doctor’s note detailing the reasons preventing you from personally visiting the SASSA office.
  • SASSA Interview: The application forms are available at SASSA offices and must be filled out in the presence of a SASSA officer. You have the option to complete the application on your own. If assistance is required, the SASSA officer will be available to help complete the form. They will also interview to determine eligibility for the grant. You will be notified about your eligibility for the grant after the interview.
  • Keep Your Receipt: Once you finish the application process and the interview, you will be given a dated stamp receipt. Save the receipt you get, even if you do not qualify for a grant. It’s your proof that you’ve submitted your application.

What documents do I require for the Older pension grant?

The following original documents, or certified copies, are required for an application for an older person’s grant:

  • You and your spouse’s identity documents or certified copies are required if you don’t have these documents.
    • SASSA can provide you with an affidavit to fill out. this must be done in the presence of an Oaths Commissioner who is not affiliated with SASSA. SASSA-OLDER-PERSONS-GRANT-AFFIDAVIT
  • A sworn statement signed by a reputable individual is necessary to verify your identity and age.
  • SASSA requires your fingerprint for application processing. If you fail to get the ID, your application will be suspended by SASSA.
  • Submit proof of your spousal relationship status.
    • Marriage Certificate: If you are married
    • Divorce Decree: if the marriage has been dissolved
  • Evidence of your present residential address.
  • You and your spouse must declare your income and assets.
  • If your spouse passed away in the last 5 years, you must submit a copy of their death certificate.
  • Evidence of your pension (If any).
  • Documents proof of the income of dependent children.
  • Bank statement for the past 3 months to be submitted.

Processing time for the SASSA Old pension application

  • Older person grant typically takes around 3 months.
  • Payments for the grant will be processed once your application has been approved.

Check Old age grant status if approved or rejected

After submitting your grant application, it’s important to regularly check your SASSA status for updates. You don’t need to do anything right away. Once your old-age grant application is approved, make sure to check the status frequently to stay informed about upcoming payments.

  • Use the SASSA online website.
  • Give ID and Phone number which is registered during grant application
  • Click “Submit” to send a request and the status is shown in front of your screen

Other methods:

  • Text SASSA: Send a text message to 082-046-8553 in this format“SASSA [ID Number]”. You’ll receive updates on your application status.
  • WhatsApp SASSA: Send a message to 082-046-8553 on WhatsApp.
  • Call SASSA Toll-Free: Dial 0800-601011 to speak with a SASSA representative and inquire about your application status.
SASSA old age grant status check

What to Do If Your SASSA Old Age Grant Is Not Approved?

If your grant application is rejected and you feel that there was an error in the decision, you have the option to ask SASSA to review your application:

Important things to remember For appeal

You only have 90 days to file an appeal after your original application is submitted. The appeal will be reviewed by the Ministry of Social Development at the National Department of Social Development. If the appeals board agrees to your cause, SASSA’s decision will be overturned, and you will start receiving your grant payments.

Guide to SASSA Old Age Grant Payment Process

SASSA releases a payment schedule every month. This means that there are no fixed dates. Check your upcoming payment date. SASSA has three convenient ways to deliver your grant payments:

Bank Account

Your grant will be deposited directly into your bank account. If you prefer to receive your grant payments through a bank account, it is necessary to fill out a Consent Form for Bank Payment of SASSA Grant and provide the required documentation. Banks may charge a service fee.

  • ID card, driving license, or birth certificate.
  • Bank account number in your name.
  • Three months of recent bank statements.
  • Consent form for bank payment

To update your bank account or payment method, simply complete a form at the welfare office. Rest assured that once the verification is completed, your payments will be smoothly transferred to the new payment method.

Retail outlets

  • You can withdraw your grant in cash at SASSA-partnered retail outlets such as Pick n Pay, Shoprite, Boxer, Checkers, Usave, and Spar.
  • In some cases, you may receive your grant through direct deposit or cash disbursement from specific institutions like old age homes, disability centers, or non-profit organizations.

How to Check Your SASSA Old Age Grant Balance?

Utilize the convenient “SASSA balance check” service to monitor the remaining funds in your grant after each payment.

  • Dial 1203210# or 12069277# for quick access.
  • Visit any ATM to input the USSD code.
  • Reach out to SASSA via WhatsApp at 082 046 8553.
  • Contact SASSA call center toll-free at 0800 601 011 for assistance.

How much is old age grant in October 2024?

From October 2024, individuals between 60 and 74 will now receive R2,190 per person monthly. Aged 75 or older will receive R2,210 per person monthly.

Why is your Old Pension Grant Suspended?

Your grant might be stopped (suspended) for a few reasons:

  • Life changes: If something big changes in your life, like your income or living situation, SASSA might need to review your eligibility.
  • Mistakes: If you accidentally gave wrong information when applying, SASSA might need to check things out.
  • Not cooperating: If SASSA asks for more information and you don’t respond, they might need to pause your grant.
  • Review findings: Sometimes SASSA reviews grants to make sure everything is accurate.
  • Approved by mistake: In rare cases, if your grant was approved in error, it might be stopped.

contact sASSA for older grant queries

Have your ID number and grant details ready if you’re calling about an older grant application. Be polite and patient with the SASSA representatives. There are several ways to reach SASSA for grant-related questions:

Connect with the SASSA Toll-Free Call Centre at 0800 60 10 11

Visit your nearest SASSA office branch.

Call SASSA Head Office phone number: 012 400 2322

Email to SASSA official grant-related queries mail: [email protected]

SASSA also offers a WhatsApp number for inquiries: 082 046 8553