SASSA Status Pending? Reason And Solution Online

If you have applied for SASSA grants and your status is still pending. , it is important to have patience, and you should not worry about much. It is extremely difficult for SASSA to manage the millions of people who are applying for SRD grants. Therefore, it may take some time to process each application and verify it.

Check SASSA StatusFrequently Asked Questions

SASSA status pending

what Is the meaning of SASSA Status Pending

When your application is marked as SASSA pending, it indicates that SASSA has received it, but it is under review and a decision has not yet been made. It does not mean that your application has been rejected. It means that SASSA will need to confirm all of your government and financial documents, including your identity, citizenship, and financial situation, before making a final decision.

When a decision is made on your application, you will be notified via email or through the online portal. If approved, you will be required to submit your bank account information. If your application is denied, you will be informed of a valid reason for the rejection.

How to solve the sASSA Status pending

After filing your SRD R370 grant application, you must wait for three months. if your SASSA application has been pending for over 90 days and is still pending. It is important to take action to avoid further delay and find out the current status of your application.

To ensure a faster processing time and stay updated on your application status, kindly complete the following actions:

Solve SASSA status pending Via WhatsApp

Get in touch with SASSA by reaching out to their WhatsApp helpline at 082 046 8553 for updates on your application status.

To confirm your identity as the grant application recipient, SASSA may request your ID number during the conversation to verify your information and ensure that they are speaking to the correct person.

Share your application ID with them so they can track your application and provide accurate information about your application progress.

Solve SASSA pending status via call

Contact the SASSA call center by dialing their Toll-Free number, 0800 60 10 11, to inquire about the status of your application and the cause of any delays. During the call, you will be required to confirm your identity using your ID Number and Application ID. Once your identity is verified, the call center agent will provide you with detailed information regarding the current status of your application and the specific reason for any delays.

How to solve R370 pending status through office

  1. To obtain an update on your application status, it is recommended to personally visit your nearest SASSA office and speak to an SASSA representative.
  2. Don’t forget to bring your identification documents and application ID when you visit the office.
  3. Once the verification process is complete, the representative will provide you with an update regarding the current status of your application and the reasons for any pending status.

You can get the most accurate update regarding your application status by interacting with the SASSA representative.

Why Your SASSA Status Pending?

There are several reasons why your application status is still showing as pending. A simple reason behind this is that millions of applications are received by SASSA every month. Every application is manually verified by SASSA. Therefore, it takes time for them to review and process each application, and your application might still be behind in the queue. 

Before approving the application, SASSA also checks your application against multiple databases. Some of the main databases are (DHA), (SARS), (UIF), and NSFAS.

Department of Home Affairs (DHA) Verification

SASSA First, check your identification number through the database of the Department of Home Affairs. By doing this, they can confirm that you are a permanent resident of South Africa or a refugee who has registered with the DHA. This is important as it allows SASSA to ensure that only eligible individuals receive the necessary benefits and assistance.

South African Revenue Services (SARS) Check

To confirm your income and financial situation, they also cross-check your ID with South African Revenue Services (SARS). This confirms that you are eligible for this because a grant is provided to those who are jobless and are not receiving any other social funds.

Unemployment Insurance Fund (UIF) Check

Also, SASSA verifies that you are not currently receiving unemployment benefits by checking your Unemployment Insurance Fund (UIF).

NSFAS Funds Verification

Your ID is also cross-referenced with the National Student Financial Aid Scheme (NSFAS) database. To confirm that you are not currently receiving any student financial aid.

In addition to the mentioned verifications, SASSA may also cross-check your application with other databases, such as the Department of Social Development (DSD) and the National Credit Regulator (NCR).

System overload

The SRD grant has received an overwhelming number of applications, causing SASSA to face challenges with their system. As a result, there have been delays in processing applications and keeping track of application statuses.

Note: After completing the verification process in all databases, SASSA conducts a thorough analysis of your ID and phone number using a fraud risk scoring system to determine the possibility of fraud and ensure the security of the funds being disbursed.

It is essential to continue reading to acquire additional information regarding the procedure, learn effective methods to uncover techniques, and enhance the speed of your verification process from your standpoint.

How many days does SASSA pending take?

The approval of your SASSA application can take up to 90 days, the duration of the approval process depends on the number of applications they receive and the multiple other verification processes we discussed above.

If your application is not approved within the 90-day timeframe, it is advisable to follow the process to promptly obtain an update on the status of your application from SASSA officials.

Tips to avoid SASSA Status pending

Your application may experience delays as a result of your actions. To minimize processing times in your application, follow the recommended guidelines:

Submit Complete application: Submit your application with all the necessary details. Double-check that you have signed the form and provided all necessary details to avoid delays. If you have not provided complete information or a missing signature, SASSA will require you to provide the necessary information, resulting in additional time for verification.

Avoid Incorrect Information: (i) Verify your application to make sure that all details are accurate. If you provide any misinformation, SASSA may face difficulties in verifying incorrect information. 

(ii) Providing incorrect information can result in the rejection of your application. So ensuring accuracy and honesty in all the information you provide is crucial.

Provide All Required Documents: Ensure that you submit all the necessary documents for your application. To avoid any delays in processing verify that all documents are up to date. Submitting all the required documents promptly will speed up the verification of your application by SASSA. 

By following these guidelines, you can enhance the efficiency of your application process, ensuring delays from your side. This will allow SASSA to concentrate on its verification process and promptly approve your application.

SASSA SRD R370 status pending

What can I do if my application is still pending?

Verify details

If your application is still pending, it may be due to SASSA facing challenges in verifying your details. Take a moment to verify that all the information you submitted is accurate. Please ensure that all necessary documents have been submitted and are current. It is important to note that any missing or expired documents may result in a pending status.

Check Application status

Just visit the SASSA website and provide your ID number and phone number. It’s a quick way to stay informed about the progress of your application.

Contact with SASSA

You can easily contact SASSA for an update on your application by dialing their hotline number, 0800 60 10 11, or by sending them an email to [email protected].

Article conclusion

In conclusion, If your SRD R370 grant application is currently awaiting approval, it indicates that SASSA is still assessing your application. Various factors could be causing the delay, such as system delay and verification procedures.

To inquire about the progress of your application, you have the option to either visit the SASSA website or get in touch with them directly. It’s important to keep in mind that the application process may require some time, so it’s advisable to be patient. Rest assured, SASSA is diligently reviewing applications to ensure they are processed as efficiently as possible.

Frequently Asked Questions

SASSA will send you an SMS asking for your bank details. It’s important to double-check your banking information, contact details, and personal information to avoid any delays in receiving your grant.

Delays in the processing of your application can be attributed to various factors. One of the primary causes of these delays is the high volume of applications received by SASSA. Second, the verification of your personal information and eligibility criteria against multiple government databases can cause delays in the approval of your application.

The processing time for SASSA applications depends on multiple factors, including the type of grant, and the volume of applications received by SASSA. Normally, you can expect to receive a status update within a few weeks to a few months.

Call SASSA at 080060 10 11 or e-mail [email protected].

  1. Call that number 0800601011.
  2. Respond to the questions asked.
  3. Provide your South African ID to the agent, who will inform you about the status of the grants via phone call.

Your grant status will be approved when SASSA verifies all of your documents against their database.


  1. Noxolo Andiswa says:

    I need to fix my 370

    1. Why me 370 still pending dnovan manuel Benedick jaftha 8908295151084

  2. Wandile Mpisane says:

    April since is pending how must I do

  3. Legohu Jacky Phaleng says:

    My SRD R 370,00. Has stopped paying on 2019 , I keep on reporting with no success till today.

  4. Hi I’m T Dlaming the amount of money that entered on my account was not belonging to me, please I request a R370 this month because I’m not warking.

  5. I need to fix my 370 from last year until this

      1. I need to fix my 370 from last month until this

  6. I need to fix my 370 from last year 🙏
    Now I’m not working

  7. And need tot chance me cellfone number bcoz lost me sim card here me nuwe number0602273745

  8. Mankele Felicia says:

    Why am I still pending when am in first batch

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