Resolve your SASSA Pending status easily
If you see “pending” as status of your SASSA it signifies that your application is still under review, and it has not yet been finalized. In this article, we’ll explore everything related to a this situation, including why it happens, how to resolve it.
Instant solutions for Pending status
After filing your SASSA SRD R370 grant application, you must wait for three months if your SASSA application has been pending for over 90 days and is still pending. If your SASSA status remains pending, take following steps:
Clarify your details
Go to site srd.sassa.gov.za in order to confirm that number, banking details, and other personal information are correct.
Contact customer support
Dial this number 0800 60 10 11 to reach SASSA helpline. Make sure you have your reference number in hand and describe your problem clearly.
Visit Offical office
For complex issues are easily handle at local office. Ensure you bring all necessary documents to prove your identity, residence for better appraoch.
By WhatsApp number
- Add 082 046 8553 to your contacts.
- Send a “status” message to that WhatsApp number.
- Give mobile and ID number in messege.
- The bot will guide you on resolving issues like awaiting.
- If provided guide does not resolve your issue, please contact a support member for assistance.
Fix via call
- Contact Toll-Free number, 0800 60 10 11, to inquire about the cause of any delays.
- During call, you will be required to confirm your identity using your Application ID.
- After verification, call center agent will provide you with detailed information regarding specific reason for any delays.
What does pending application mean?
A “on hold” status within South African Social Security Agency system shows that your application has been acknowledged but is currently undergoing processing. Department is verifying your eligibility, submitted documents, and evaluating other relevant criteria.
When a decision is made on your application, you will be notified via email or sms. If approved, you will be required to submit your bank account information. If your application is denied, you will be informed of a valid reason for rejection.
How long does Sassa pending take?
Normally, a SASSA takes 2 to 3 weeks to process your application, but if your application is still pending, it may take longer due to a number of applications received to social agency.
Reasons for delay
- There is a difficulty in checking the banking particulars you submitted.
- Errors in your information may need correction for further processing.
- SASSA usually has slowing processing times due to high demand, particularly in times of SRD relief.
- SASSA also checks your application against multiple databases like DHA, SARS, UIF, and NSFAS, which causes delay.
- Department may also cross-check your application with other databases, such as DSD and the NCR.
- After completing verification process in all databases, SA conducts a thorough analysis of your ID and cell number using a fraud risk scoring system to determine possibility of fraud and ensure security of funds being disbursed.
These are main reasons why your application is taking so long. If your application is not approved within 90-day timeframe, it is advisable to follow process to promptly obtain an update on situation of your application from SASSA officials.
How to avoid SRD status pending?
To minimize processing times in your application, follow recommended guidelines:
- Submit Complete application: Submit your application with all necessary details. Double-check that you have signed form and provided all necessary details to avoid delays.
- Provide All Required Documents: Submit all necessary documents for your application. To avoid any delays in processing verify that all documents are up to date. Submitting all required data promptly will speed up verification of your application.
By following these guidelines, you can enhance the efficiency of your application process, ensuring delays from your side. This will help to concentrate on its verification process and promptly approve your application.
Frequently Asked Questions
These are commonly asked questions by Sassa beneficiaries regarding pending application:
Can I reapply if my status pending for 2 months?
Yes, you can reapply if your R370 application is pending for 2 months, but it is better to wait and complete your requirements.
How do I know if my R370 is approved?
SASSA will send you an SMS asking for your bank details. It’s important to double-check your banking information, contact details, and personal information to avoid any delays in receiving your grant.
Why is my Saassa status still pending?
Delays in processing of your application can be attributed to various factors. One of the primary causes of these delays is high volume of applications received by SASSA. Second, verification of your personal information and eligibility criteria against multiple government databases can cause delays in approval of your application.
Why is SASSA taking so long to approve?
The processing time for applications depends on multiple factors, including type of grant, and volume of applications received by SASSA. Normally, you can expect to receive a status update within a few weeks to a few months.
What if I receive “Rejected” status after pending?
A status of rejection may be issued if eligibility criteria are not satisfied. You have option to appeal this decision within 30 days by utilizing official appeal platform.
How do I contact SASSA by email?
Send an email to [email protected].
When is 370 status approved?
Your grant status will be approved when SASSA verifies all of your documents against their database.
Does my SASSA depends on location?
The process is same for all South African residents, but those living in Cape Town or Gauteng may experience longer wait times due to the high volume of applications.