Steps to reinstate your SASSA Grant

If you’ve found that your Social Relief of Distress grant has been canceled, there are many ways to reinstate or reactivate it. In this article, I’ll walk you through steps of how to reinstate SRD R350 grant.

Follow these steps below to reinstate your SASSA R370 grant online in 2025:

1. Access reinstatement page: https://srd.sassa.gov.za/sc19/reinstate.
2. Enter your South African ID number and phone number you used during your application. Click on “send pin” button.
3. An OTP code will be sent to your registered cell number for verification. Enter that code on website screen and click “verify pin”.
4. You will be automatically directed to a new page where you will be required to choose justification for reinstatement of your aid program. from these points:
   • Canceled in error
   • No longer have income
   • Other
5. Once you have chosen a suitable reason, a pop-up notification will display with following message: “Are you certain that you wish to reinstate grant?”. To continue with your request for reinstatement, simply click on the “Yes” option.
6. Social agency may take few weeks for this process to review.

Find reasons for flaged grant

• First, check your SASSA status to see why your grant has been canceled.
• This is mostly due to incorrect and outdated information. Therefore, confirm that your bank account number, contact details and personal ID number is accurate. If there is any error in it, go to SASSA portal and update it.
• If your grant has been canceled, you can also replay for it. For this fill out application form, submit your bank account details and confirm your eligibility.
• If your application is marked for additional verification, you might need to provide supporting documents like proof of residence, income statements, or identification.
• Once you have sent updated information and reapply, SASSA will review your application.

How to reinstate cancelled grant from Office

If you like talking to people more than using an online form, this is way to go. Follow steps below:

Find nearest Office

It is essential to locate nearest SASSA office in your city. Utilize search engine Google to find closest office by entering query “SASSA office near me.” Once you have identified, it is crucial to verify its operating hours. While most SASSA offices typically operate from Monday to Friday, spanning from 7:30 a.m. to 4:30 p.m.

Collect your documents

It is important to gather your important documents before you go to the office.

Original ID Card.

Documentation that verifies your current address, such as utility bills or other relevant documents.

Bank Statement (if you have).

If you have any other relevant document that can verify your financial condition, please provide it.

Go to SASSA office

Inform official person that you’ve arrived to reactivate your SRD application. The official will request your ID card and additional documents for identity confirmation. Hand over necessary paperwork. Following verification process, your application for reinstatement will be submitted by them.

Congratulations! Your SRD grant reinstatement request has been successfully submitted.

How much time does reinstatement take?

The review process for your reinstatement application with SASSA typically ranges from 7 to 14 days. However, it is important to note that it may take up to 90 days in some cases due to workload and number of applications being received by SASSA.

After agency has checked your application and reached a decision, they will inform you through an SMS notification. In event of approval, you can expect to receive payments starting from date you initiated your request for grant restoration.

eligibility requirements to recover program

Before resuming your 370, it is essential to meet the eligibility criteria mentioned below. Failure to do so will result in the rejection of your request.

Only South African citizens, asylum seekers, recognized refugees or special permit holders are eligible.

You must be living in South Africa.

Your age must be between 18 to 60 years.

Your income should not cross R624 per month and your assets must be insufficient to pass the means test.

You are not allowed to receive any other government social grant, UIF (Unemployment Insurance Fund), or NSFAS (National Student Financial Aids) funds.

Refusing a job or education offer without a valid reason may have consequences.

If you meet requirements stated above, you will be able to recover your SRD grant.

Documents required to restore grant

Gather these Documents
ID card
Proof of residence showing current address (utility bills)
A bank statement (If available)
Supporting documents to verify your financial situation

To reinstate your R370 grant, you must ensure to bring all this necessary paperwork to facilitate process efficiently.

Tips to Prevent Future Cancellations

In order to avoid meeting a canceled R350 grant in future, be sure to:

Update Information Regularly: Keep your personal details, contact numbers, and banking details up-to-date on SASSA portal.

Check for Notifications: Follow up on updates and deadlines. SASSA may call upon you to reapply occasionally or submit some documentation.

Meet Eligibility Criteria: If there is a change in your finances or living circumstances, make sure that social agency is informed.

Appropriate banking information: When updating your banking details, ensure that you re-check all your banking details.

Avoid Multiple Applications: Do not submit multiple applications for same grant, as this may flag your profile for review.