SASSA Reconsideration Process: Essential Steps to Ensure Success

Navigating the South African Social Security Agency grant system can be challenging, especially for applicants whose applications have been declined and are looking for ways to have their cases reassessed. Department provides two main avenues for this: reconsideration process and appeal process. While both options are designed to assist applicants in obtaining a just resolution, they vary in their objectives, and processing techniques.

This article will explain entire process of applying for reconsideration, enhancing your case, and increasing chance for your grant being approved.

Why reconsider your R370 application?

This is mainly an internal evaluation procedure at SASSA, aimed at confirming eligibility and rectifying possible assessment errors, such as document verification or changes in financial circumstances. The process is generally quicker and requires applicants to provide additional documentation directly to SASSA for further review.

How to Reconsider Your SRD Online?

Applying for reconsideration of a rejected grant has been made simpler by SASSA, ensuring that anyone in need can easily benefit from the appeal process. We will provide a detailed explanation of available methods you can utilize to request reconsideration.

Note: Sassa advises that if your application is rejected, you need to reapply for reconsideration every month.

We suggest submitting a request for reconsideration through the online portal. It’s the easiest option since you can complete it from the comfort of your own home.

Visit website

Visit DSD website for grant application review.

Provide your ID and phone number

Write your ID and phone number you used during your SRD grant application.

Complete verification process

To confirm your identity, simply tap on “Send Pin” button to have a PIN code sent to your phone.

After successfully entering the code, you’ll be directed to reconsideration page.

Select Month

When filling out reassessment request, make sure to choose specific month you are seeking reconsideration. Simply select month that corresponds to your application.

Provide a reason

Please provide a detailed explanation as to why you are seeking re-evaluation and why you believe you meet eligibility criteria for R350 now R370 grant. Include any supporting documents or evidence that can strengthen your case.

Submit Financial aid re-evaluation form

Once you’ve stated your reason and attached relevant documents, submit reconsideration request form.

How to Apply for reassessment at SASSA Office?

This method of applying for reconsideration is much more time-consuming compared to doing it online. It can take your whole day. Step-by-step process to submit your reconsideration request:

Collect these documents

1. Duplicate your initial SASSA application.
2. Your 13-digit ID card.
3. Evidence of your residence.
4. The statement that shows your earnings and expenses.

Find your nearest SASSA office

Once you have collected all your documents, it is important to find the nearest SASSA office in your area. Before heading over, make sure to double-check their operating hours. Typically, SASSA offices are open from 8:00 a.m. to 4:00 p.m, Monday through Friday.

Fill out application

Ensure that you provide all necessary details in the form accurately and with most recent information. Clearly state your reason for seeking reconsideration, and remember to include any relevant supporting documents to strengthen your case.

Get receipt

Proceed to submit the form to designated SA department representative. After completion, you will be issued a receipt of confirmation. It is crucial to securely store this receipt as it contains your reference number, which may be required for future reference.

What is Waiting Period for reconsideration?

The final decision will be made by SASSA, and you will need to wait for it. SASSA may take approximately 60 to 90 days to reach a decision. The duration of the wait may differ based on the number of reconsideration requests they receive. The complexity of your case can also impact the waiting time.

How to Check Grant application review?

Stay informed about the progress of your reconsideration application by checking your SASSA status regularly. Check your SASSA reconsideration status for the R370 grant online.

Check SRD reassessment decision from site

Access official SASSA website at www.dsd.gov.za.

Provide your ID and phone number.

Now click the “send pin” button.

An OTP code will be sent to your registered phone number.

Enter OTP code on website screen. The screen will display your updated reconsideration results.

who is eligible for reconsideration?

Make sure you fulfill requirements before submitting your application for SASSA Reconsideration:

• To be eligible for COVID-19 grant, you need to have applied to online platform.
• You probably received a message from SA stating that your grant has been declined.
• You should firmly believe that you meet eligibility criteria for the grant.

Detail documents required

The necessary documents that must be provided are:

How to make reconsideration successful?

The success of your reconsideration request heavily relies on the submission of accurate, current, and relevant documents. By doing so, you significantly enhance the chance of your grant being reviewed and approved.

Contact SASSA for Enquiries