SASSA Reapplication & R370 Status Check All Social Grants

This article helps you navigate the SASSA reapplication process smoothly, covering each step thoroughly and offering helpful tips for success. The process of reapplying for the R370 grant has been made more convenient for both previous beneficiaries and new applicants. You now have the option to apply through the online SRD website or via a straightforward WhatsApp chat. After submitting check your application status online.

SASSA Status CheckFrequently Asked Question

SASSA reapplication

Reasons for SASSA Reapplication Decline

Your request for SASSA grants and SRD grants may be rejected due to certain reasons, such as:

Identity Verification Failed: The personal details submitted in your application do not match the information on file at the Department of Home Affairs.

Above Age: If your age is over 60 years old, it falls outside the acceptable range and does not meet the age criteria for reconsideration at this time.

Under Age: You do not meet the age criteria as you are under 18 years old, which makes you ineligible to proceed further in the process.

Alternative Income Source Identified: Your bank account balance was R624 or more throughout the reconsideration period.

UIF Registered: Payments were received from the Unemployment Insurance Fund (UIF) while the reconsideration period was ongoing.

NSFAS Funds Received: The National Student Financial Aid Scheme (NSFAS) has provided you with financial support during the reconsideration period.

Other Social Grants Registered: Another social grant has been registered in your name.

To improve your chances of successfully appealing your SASSA reapplication, it’s important to carefully look at the reasons why your application was denied. Understanding these reasons will help you see where you need to provide more information or clear up any confusion. By doing this, you can make a stronger case for why you should be approved.

SASSA SRD R370 Reapplication process

You have the option to apply for your SASSA reapplication online. This approach works for both SRD R370 and all other SASSA social grants. Just follow these steps to get it done.

SASSA Reapplication process online

  1. Access the SASSA web portal by visiting
  2. Select the button labeled “Update your Existing Application for Reapplication”
  3. Submit your South African ID number and Mobile number.
  4. Verify that your information is accurate and make any changes as required.
  5. Complete and submit your social grant or SRD R370 grant application to SASSA.
  6. Now you can conveniently track their SRD status online.

All SASSA social grants and SRD grants, such as the R370 grants, are covered by this process.

NOTE: It is important to submit your request for reconsideration within 30 days from the date you received the notification of denial. This timeframe is crucial to have your case reviewed and potentially reversed. If you fail to meet this deadline, your request may not be considered.

SASSA Reapplication for R370 via WhatsApp

  1. Deliver a WhatsApp message to 082 046 8553.
  2. Kindly share the personal details as guided in the chat.
  3. After this, you will receive a Reference number, an OTP number, and a web address to follow.
  4. Follow the link and enter the OTP number, then click on the verify button to continue.
  5. Provide surname and ID number.
  6. Kindly double-check the details as per the information shared in the chat.
  7. Proceed with accepting the terms and conditions.
  8. Your application will be updated which is again rechecked by the Department of Home Affairs.
SASSA reapplication SRD process

Check the SASSA Reapplication status online

Once you have resubmitted your application for a Sassa grant that was previously denied, now you have the option to verify the status of your reapplication. This can be done by accessing the SASSA Status Check website, where you will be able to determine whether your grant has been accepted or declined.

Checking the status of your Sassa Reapplication follows the same process as any other Sassa grant application. It involves a waiting period of 90 days for Sassa to verify and approve your application with a reconsideration. If, during the 60 days, your application status does not indicate “pending” you can take action by appealing the R370 Grant to address the problem with your application. This will ensure that the national agency and DSD swiftly reinstate your grant.

SRD R370 Online Application via Website

  1. Check out the SRD website at
  2. Scroll down and click on the yellow tab that applies to you, either for “South African ID Holders” or “Asylum Seekers and Special Permit Holders.”.
  3. After you’ve been chosen, just click on the yellow tab that says “Click here to apply online,” located below the section “How do I apply for this SRD Grant?”.
  4. You will be redirected to a page where you’ll need to input your mobile number.
  5. Provide the cell phone number that is registered under your name.
  6. An SMS with a pin will be sent to you; simply input the code and then click on the verify button to proceed.
  7. Accept the terms of the consent form.
  8. Proceed to fill in your details and verify your credentials.
  9. Once your application matches the information in the Home Affairs database, it will be confirmed.

Contact SASSA reapplication errors

Locate your nearest SASSA office if you want a face-to-face chat.

You can dial the SASSA toll-free call centre on 080060 10 11

Send an Email to SASSA at: [email protected]

Frequently Asked Questions

Eligible individuals can utilize the SASSA SRD R370 grant reapplication process to submit a new application for the Social Relief of Distress (SRD) grant in case of changed circumstances or if their initial application was denied.

Beneficiaries are eligible to submit a new application for the SRD R350 grant every month if their initial application was denied, their grant has lapsed, or there have been changes in their circumstances since their previous application.

To qualify for the SRD R370 grant, one must satisfy specific conditions such as being a citizen of South Africa, living in the country, falling within the age range of 18 to 60, and earning a monthly income that is R624 or lower, in addition to other stipulations. For a comprehensive list of requirements, please refer to the eligibility criteria outlined in this article.

You have two options to reapply for the SRD R350 grant: go online through the official SRD website or visit your nearest SASSA office in person. Applying online is the easiest and most convenient way, as you can do it using your cellphone, laptop, or computer with a reliable internet connection.

If your SRD reapplication gets denied, SASSA will let you know why. You can challenge the decision by appealing to the Independent Tribunal for Social Assistance Appeals (ITSAA) within 90 days of receiving the rejection notice. The ITSAA will carefully assess your case and ultimately reach a final verdict.


  1. Mahlodi Welhemina Moreba says:

    Am re applying my Srd because it’s been declined for 3months now

  2. Joy Nokuthula Manzini says:

    I need to reaply

  3. Hlamulo chauke says:

    Hi my money is not intering my bank since last year

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