How do I submit SASSA appeal for R370?
The official procedure available to appeal your grant to SASSA is given below:
- Go to this link: https://srd.sassa.gov.za/appeals/appeal.
- Enter your ID and phone number submitted during application.
- Write PIN which is received on your number.
- Select your appeal month after portal login.
- Give detailed reasons why you are appealing.
- Upload supporting documents to strengthen your case.
- Click “Submit an appeal.”
- Read and accept clauses in Declaration and Consent Documents.
- Wait for decision of ITSAA.
Why is my appeal pending?
This means your appeal application is under review and results have not been finalized yet.
Appeal Approved: Your appeal is successful and you are eligible for grants.
Appeal Declined: It means that after appealing, your appeal has been rejected again and you are not eligible for grant.
Does SASSA accept multiple month appeals?
Appeal in same month that your grant application is rejected, as SASSA does not accept multiple-month appeals. You must appeal within 30 days of an application being failed.
Why has my Grant Decline?
There can be various reasons for your SASSA decline like:
- If you have provided incomplete and incorrect information in your application.
- You have exceeds SASSA’s Monthly Income limit.
- You have submitted two applications to SASSA in one ID card.
how to fix declined issue?
- Dial 0800 60 10 11.
- Select option 3 for customer support on call.
- Lodge your appeal request through your voice call.
Why Is My SRD Appeal Still Pending?
Usually, process takes about a few weeks to months. SASSA aims to decide appeals within a time frame of 60-90 days; however, a delay may result due to a need for further verification. Further reasons are:
- A large number of applications may lead to delays in processing at SASSA.
- Make sure all your information is accurate and complete.
- To qualify, your monthly income should not exceed R595.
What to do if your SRD Appeal Is Declined
If you receive a notification that states that your application for SRD R370 grant has been rejected, then follow steps below to solve this issue:
- Examine Decision: Initiate by looking into grounds for declining your appeal. Elaborate justifications are offered by department for declination.
- Resolve Any Issue: When explanation is ambiguous, call SASSA for clarification.
- Verify Your Details: Ensure that all information you submitted in your application and appeal is correct.
- Evaluate Your Qualifications: Find out if you qualify for SRD. Check to see if you meet all requirements.
- Seek guidance: Seek guidance from legal aid services or community assistance programs.
- File case: If you believe your petition was unfairly denied although you met all the requirements, you should think about having it reviewed by the High Court.
- Connected: Stay updated on any changes in policies and criteria for social grants.
Why is my SASSA grant failed?
These are common reasons for declining an application, as mentioned below:
- Identity failed: Given details do not match with Department of Home Affairs data, your appeal can be dismissed because it involves whether your name and ID number are not correct.
- Income Sources Found: Ensure you accurately report your income to ensure you meet eligibility criteria, especially if your bank account shows deposits over R624.
- NSFAS registered: If you are currently benefiting from the NSFAS, you are not eligible for SRD grant.
- UIF payments: Those who receive any other social grants, UIF payments, or financial assistance are ineligible for grants.
- DHA record: If applicant is found to have died in records of DHA, then this will lead to the rejection of their application.
- Owner condition: The family’s primary earner may have passed away or been sent to jail for six months.
- Age: You have to be between 18 and 60 years old for it to be considered.
What should I do if application failed?
One may seek to ascertain the cause by reviewing provided explanations for failure. Most effective method to resolve issue is to reach out to SASSA help center through their number 0800 60 10 11 or by going to nearest location in South Africa.
What happens after appeal is approved?
Once your appeal is successfully approved, you can rest assured that your monthly grant payments will be automatically processed and transferred to your registered payment method. This seamless process ensures that beneficiaries who remain eligible for grant receive their funds consistently without any additional steps.
SASSA uses an automated system to verify ongoing eligibility, so as long as your circumstances meet grant’s criteria, your payments will continue uninterrupted. There’s no need to reapply, SASSA will manage disbursement process on your behalf.
It’s crucial to keep your personal details and banking information up to date with SASSA to avoid any delays in payment. Remember, as long as you fulfill requirements for grant. Social assistance will ensure you receive financial support you deserve, offering stability.
Contact numbers for appealing
If you have any questions regarding your appeal status declaration and want to discuss it with Department of Social Development. Feel free to contact them on these contacts:
- SRD email address for appeal: [email protected]
- Phone number: 012 312 7727
- Authority’s helpline number: is 0800601011.
- Write your queries clearly and send them to official Email: [email protected]
- SASSA WhatsApp Number: 082 046 8553
- Fax: 086 534 3124 or 086 216 371
- Postal Address: Private Bag x 901, Pretoria, 0001
- Social Media Twitter: twitter.com/OfficialSASSA
- Social platform-Fb: facebook.com/SASSANewsZA