Solving SASSA SRD ‘Referred Linked Risk Mobile’ Error
If you encounter the “referred linked risk mobile” error message while applying for the SASSA Social Relief of Distress (SRD) grant, it indicates that the mobile number associated with your SRD application has been blacklisted. You can take measures to address this issue and successfully finalize your SRD grant application.
Understand “Referred Linked Risk Mobile” Error
The ‘Referred Linked Risk Mobile’ error in SRD grant application process comes when system identifies your mobile number as high-risk. It is due to unusual activity or discrepancies between your phone information and ID records.
SASSA verifies applicant information multiple databases to identify potentially fraudulent submissions. If your mobile number is listed in a database monitoring suspicious activities, you will encounter an error indicating that your mobile number is associated with a risk.
Your SRD application status will be displayed as “Referred Linked Risk Mobile,” and you cannot proceed until this error is resolved.
How to Clear Suspicious Mobile Number Issues with SAFPS?
To resolve the “referred linked risk mobile” error on your SRD application, you should first contact SAFPS to find out why your mobile number was flagged. By reaching out to them and providing any necessary proof to show that your SRD request is legitimate, you might be able to remove your number from their fraud watchlist.
It’s a good idea to contact SAFPS early in 2024 to start the process, as clearing flagged numbers can take time. SAFPS may ask for identification or other documents to confirm your eligibility for SRD support.
Email SASSA for SRD Grant Approval
After SAFPS has cleared your mobile number and removed it from fraud tracking databases, it is essential to inform SASSA to reassess and possibly rectify the “referred linked risk mobile” error.
Please send an email to [email protected], including evidence that SAFPS has cleared your mobile number. Attach any correspondence or documentation from SAFPS indicating that your mobile number no longer contains high risk.
It may require several weeks following your communication with SASSA for them to reevaluate and, ideally, rectify the mistake on your SRD application. Please continue to monitor the status of your application.
If the “Referred Linked Risk Mobile” error is no longer present when you check again after sending your email, you may now proceed to complete the submission of your SRD R370 grant application.
What to do if the referred error is not resolved?
If the error continues to occur, please send a follow-up email to [email protected] or reach out to SASSA for support in determining the cause of the ongoing error. There may be another issue that requires attention concerning the specific mobile number.
How to Avoid SRD Mobile Number Errors?
To minimize the “referred linked risk mobile” errors in your SASSA SRD grant application:
- Use a mobile number that has not been registered with SASSA.
- Ensure that the mobile number provided is accurate to prevent typographical errors.
- Submit your application early to allow maximum time for addressing any potential errors before the closure of the SRD.
- Retain any documentation associated with your mobile number and SRD requirements, as it may be necessary for a fraud investigation.
Following these guidelines may assist in reducing prevalent mobile number complications that could postpone your access to the SRD 370 grant. Exercising careful consideration regarding the mobile number provided during the application process can prevent significant inconveniences.
Check your SASSA status after resolving issue
Once you have addressed the issues related to your mobile number, you may verify your SASSA status using the methods outlined below:
Online status check
- To check your application status, go to SASSA website.
- Proceed to the SRD status check section.
- Input your ID and mobile number to access your application status.
WhatsApp service
- To inquire about your status update.
- Send a message to the SASSA WhatsApp number with your ID number.
Using these methods allows you to effortlessly verify the status of your SRD 370 application and ensure that all matters are in order following the resolution of any issues related to your mobile number.